You can run Windows Defender or a reliable third-party antivirus program.It's good to know that you have already contacted your service provider. If all the above methods can't solve the problem, you should run antivirus to see whether the problem is caused by a malware. Step 4: Restart the Windows Update service and check for update again to see whether the problem is solved. This is the folder where the downloaded installation files were stored. Then, delete all contents under this directory. Step 3: Open File Explorer and navigate to C:\Windows\SoftwareDistribution. Then, right-click on it and choose Stop button. Step 2: Scroll down to find Windows Update service. Then, hit Enter key to open the Services window. Step 1: Press " Windows + R" keys and type " services.msc" into the Run box. To do that, you can refer to the following steps. Restarting Windows update service can solve most Windows update problems, including Windows update stuck at 0 issue. Step 2: Run the troubleshooter and check for updates again. Step 1: Download Windows Update Troubleshooter. If you have encountered Windows update stuck at 0 issue, Windows Update Troubleshooter may help you solve the problem. Then, check Turn off Windows Defender Firewall under both Private and Public networking settings. Step 2: Click Turn Windows Defender Firewall on or off in the left panel. Then, hit Enter to open Windows Defender Firewall window. Step 1: Press " Windows + R" keys and type " firewall.cpl" into the Run box. As for how to turn off it, please refer to the following steps:
If so, you should turn off the firewall for the updates and then turn it back on right after the updates are successfully downloaded and installed. Sometimes, the Windows update stuck at 0 issue may be caused by Windows firewall that blocks the download. To do that, you can refer to the following post: If so, you should free up your C drive to leave at least 10GB of free space. If the system has run out of space, the Windows update stuck at 0 issue may also happen. One possible reason for this method is that this issue is caused by a slow internet and there is no error in your computer. This way has helped many Windows users got rid of the Windows update not downloading issue. Sometimes, the Windows update not downloading issue can be easily solved by just waiting for a moment or restarting the computer. Then, how to fix the Windows update stuck downloading problem? Please read the following content to get effective solutions. When you download Windows update, many of you may encounter the Windows update stuck at 0 issue shown like the following picture:
Please tell me a solution to overcome this issue. It shows "Updates are available", but the download stuck at 0%. After that I am trying to download updates from Microsoft. Hello everyone! I have already upgraded my desktop from Windows 7 to Windows 10.
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